E-Government


E-Government mostly commonly know an electronic government which consist of online interaction between the government and the society i.e.: citizens. it is now used by most people around the UK and thanks to the technology it is now easier for people to communicate with the government. E-government can be used by people for any propose such as reporting for a lost bin, paying your tax, bills, and even applying for a university through UCAS points.

There are different types of E-government I am going to be talking about few of them and how do they work. With E-Government you can now pay online for your insurances, taxes your bills. For students they can apply for loans and admissions on UCAS. E-Government has made life very easy for people as they can now use all the resources that the government has made available for people.

DVLA: It is a driving and vehicle agency in the UK, where you can apply for your driving licences online or you could just download a form and then send it by letter to the DVLA office. On DVLA website you can  apply for your theory test, change your driving licences address which wasn't first available a few years ago. the government has change rules about vehicle tax disc, form 1st October car  drivers don't have to display paper tax disc. so if someone wants to buy a  car they have to get new vehicle tax before they can drive that car.

GOV.UK: It is a UK government site to help and inform citizens things that happening around the Uk. they have information about all resources such as jobs, tax and pensions, driving and transport and many more. with gov.uk citizens can pay their income tax payment, tax payers can pay online rather than paying by cheque which is a lot easier and quicker. You can also apply for job, apprenticeships, and look at university loans, gov.uk have provided all the information for people with forms so it they want to apply for a loan they can just fill the form and sent it off to the address given by Gov.uk.

UCAS: It s a government provided website. when applying for university students has to use UCAS. it is through this website that you apply for different university. UCAS website provide you all information about university and courses that are offered in universities, and the entry requirement that you need to have to apply for that university. You can also apply for student finance through UCAS site.

Scopes and limitations of E-government:
Scopes:
It saves money and time for everyone who wants to contact the government.
Now days people use more online services so it is becoming more easy for everyone to access to government.
It is available for everyone 24/7 and 7 days a week.
It is simple and easy to access as long as you have internet connection available.
It's also save people time so if someone has to pay their tax they can just pay it online while they are in the office.
Limitations:
It could be difficult for some people such as people aged 50-70 to find the right information that they are looking for as the gov.uk website has provided a lot of information.
Government can loose the face to face interaction with people.
Creating E-government cost a lot of money to the government.
Sometimes you might not find the information that you are looking for.
you need internet or Wi-Fi to use the website or to pay for tax.

My Personal experience: I have used UCAS site to apply for college because I thought I might not make it to get in to St Gregory's school. so I used UCAS to apply for west Kent collage and I have also used Gov.UK website to practice for my driving theory test, by doing mock test. it was a great experience as every step was pretty straight forward and it was also free.